1. Welcome & Data Controller

Welcome to Harmony Experience (operated by Harmony Hub & Lab Co., Ltd., including Harmony Koh Tao, Harmony Corner 22, and Harmony Krungthep). We respect your privacy and are committed to protecting your personal data in accordance with Thailand’s Personal Data Protection Act (PDPA).

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2. Information We Collect

When you visit our website, reserve a table, contact us, or sign up for our soft-opening guestlists, we may collect:

• Personal Details: Full name, preferred name/nickname, email address, phone number, and LINE ID.

• Reservation Preferences: Party size, date/time preferences, seating requests, and special dietary/allergy requirements.

• Technical Data: IP address, browser type, device information, and website usage statistics via standard cookies.

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3. How We Use Your Personal Data

We use your information strictly for legitimate operational purposes:

• To confirm, manage, and communicate about your table reservations or private dining requests.

• To accommodate dietary needs and tailor your dining experience.

• To send you soft-opening invitations, operational updates, or marketing news (only if you have opted in).

• To maintain accounting records and issue official receipts or tax invoices upon request.

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4. Third-Party Service Providers

To run a seamless hospitality experience, we share necessary data with trusted platform providers:

• Website & Booking Infrastructure: Wix Studio & Wix Table Reservations.

• POS & Administrative Management: Operational systems used for restaurant billing and logistics.

• Communication Channels: Automated email and messaging platforms (LINE, WhatsApp) for instant reservation updates.

We do not sell, rent, or trade your personal information to third parties for commercial advertising.

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5. Data Retention & Security

We keep your personal data only for as long as necessary to fulfill the purposes outlined above or to comply with statutory accounting and legal requirements. We implement appropriate technical security measures to protect your information against unauthorized access, loss, or misuse.

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6. Your Rights Under PDPA

As a guest, you have the right to:

• Request access to or a copy of your personal data stored with us.

• Request correction of incomplete or inaccurate data.

• Withdraw your consent for marketing communications at any time.

• Request deletion or anonymization of your data, subject to statutory retention obligations.

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7. How to Contact Us

If you have any questions regarding this policy or wish to exercise your data rights, please contact us at:

• Entity: Harmony Experience Co., Ltd.

• Email: contact@harmonyxp.com

• Location: Sukhumvit, Bangkok, Thailand